Terms of service

1. Agreement

By buying from or using Social & Sold, you agree to these terms, our privacy policy and our refund policy. If you use our products for a business, you confirm you can accept these terms for it.

2. What we sell

The Starter Plan: a one-time purchase of six months of social media content with its plan and tools. It is delivered once and is not updated.
The Vault: a one-time purchase of twelve months of social media content with its plan and tools. It is delivered once and is not updated.
The Founders Plan: a one-time purchase of eighteen months of social media content with its plan and tools. It includes the months of the Starter Plan and the Vault. It is delivered once, is not updated and is not a subscription. The books are not included.
Lights On ebook: a one-time purchase in the edition you choose.
The Yes Room ebook: a one-time purchase of the first edition, delivered after payment. It is sold separately and is not included in any plan.

3. Your licence

We grant you a non-exclusive, non-transferable licence to use, edit and publish our templates, captions, reels, scripts and guides to market your own real estate business. One purchase covers one agent, or one small team that shares a single brand.

You may not resell, share, sublicense or give away our files (edited or not), upload them to template marketplaces, or present them as your own templates. Brokerages that want to give access to multiple agents need a separate licence: email us.

Content you publish after editing is your marketing. You keep the right to keep using anything you downloaded, for as long as you like.

4. Billing

Every product is a one-time payment. Nothing renews and there is nothing to cancel. Prices are shown in US dollars and UK pounds before you pay. UK prices in pounds include VAT; for US buyers, our payment partner adds any sales tax required where you live.

Founding prices are an introductory offer for people who buy by 30 November 2026. From 1 December 2026, new buyers pay the regular price shown.

5. Your responsibilities

Review everything before you publish. You are responsible for complying with fair housing laws, advertising rules, your MLS, your brokerage, licensing regulations, and email and texting laws in your area.
Only post testimonials and results that are real and that you have permission to use.
Keep your login private and don't share access.

6. AI tools and third-party services

Our AI assistants are prompts and instructions you run in third-party tools such as ChatGPT, Claude or Canva. Those tools have their own terms and may produce mistakes. Check AI output before you use it.

7. No guaranteed results

We don't promise leads, sales or income. Results depend on your market, your effort and many things outside our control.

8. Intellectual property

We (or our licensors) own our products, designs, text and footage. Third-party names and marks, including REALTOR®, Canva, ChatGPT and Claude, belong to their owners and are used only to describe compatibility.

9. Liability

To the extent the law allows, our total liability for any claim relating to our products is limited to the amount you paid us in the 12 months before the claim. We aren't liable for indirect or consequential losses. Nothing in these terms limits liability that can't be limited by law, or your statutory rights as a consumer.

10. Ending access

We may suspend accounts that break the licence terms, such as by sharing or reselling files. We'll explain why and, where appropriate, give you a chance to fix it first.

11. Governing law

These terms are governed by the laws of the country where the business is registered. If you are a consumer, you also keep any protections given by the laws of the country where you live.

12. Changes and contact

We'll post changes here and email members about important ones. Questions: hello@socialandsold.com.